Customer Service

Superior Customer Satisfaction

At Seal Sports it is our goal to provide you with a superior level of customer satisfaction. We start this by personally tailoring our product to the needs of each and every customer. Whether you are new to the sports that we represent or a seasoned professional, we can fulfill your needs.

The products we sell are of the highest quality and value, and our employees are expertly familiar with all the features and uses of each product.  Our equipment inspection and repair service is thorough and prompt with customer safety always the first consideration. All the services we provide are consistently friendly and custom-tailored to meet each customer's needs.  The education and training of our employees is continual and will meet the highest standards achievable.  We will continue to offer the highest quality training and travel resources for our customers to ensure a 100% satisfaction ratio, having a full understanding of the power of “word-of-mouth”.

Through the successful pursuit of this commitment, we expect to maintain our place as a recognized leader in our industry.   As a result, our customers, our business, and our staff will continue to benefit and prosper.

We thank you for allowing us the opportunity to fulfill this mission!


STORE POLICIES

Payment Options
We accept payments from the following credit cards: VISA, MasterCard, Discover and American Express.  Credit Card information submitted via this website is secure and protected by encryption.

Shipping Policy
SealSports.net ships within the USA.
ORDERS OVER $100 SHIP FREE! (Excludes tanks and weights)
All orders are shipped from Mandeville, Louisiana using UPS using published rates based on the weight and service (i.e. ground or overnight) selected at checkout.
In stock items are shipped within 24 hours.  If an item is not in stock, you will be notified by e-mail and given the shipping date.

Warranties
Seal Sports is an Authorized Dealer for all the equipment that we sell.  This means that you will receive the Manufacturer’s Warranty provided that you register the product with the manufacturer, which we assist you with. For specific warranty questions please contact Seal Sports at (888) 91 SCUBA or info@sealsports.net.

Return Policy
You may return all unused items purchased at SealSports.net within 60 days of the original delivery.  We will pay the return shipping costs if the product is defective or the return is a result of our error.  If the item is returned for any other reason you are responsible for the return shipping amount.  No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

The following items may not be returned:
Scuba Cylinders and Lead Weight.

Ship authorized returns to the following address:
Seal Sports
2213 N. Causeway Blvd.
Mandeville, LA 70471

For questions regarding our return policy please contact us at info@sealsports.net or (888) 917-2822.

Please call to receive a Return Merchandise Number (RMA) number prior to shipping back any returns.  Remember to include a copy of the original invoice.  Shipping should be prepaid and items should be insured.

Privacy Policy Statement
This is the web site of Kohl Enterprises, L.L.C..

Our postal address is
2213 N. Causeway Blvd.
Mandeville, LA, 70471

We can be reached via e-mail at info@sealsports.net or you can reach us by telephone at (888) 917-2822.

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.  We collect information volunteered by the consumer, such as survey information and/or site registrations, no information on consumers who simply browse our Web page.

The information we collect is not shared with other organizations for commercial purposes and will only be disclosed when legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws, or to protect against misuse or unauthorized use of our Web site.

With respect to cookies: We do not set any cookies.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
SealSports.net